Specifications include, but are not limited to: The purpose of this Request for Proposal (RFP) is to enable CCWA to select proposers which can provide the best solution and services and possess highly qualified and reliable personnel that specialize in Monitoring and Managed Services for IT Infrastructure and Sharepoint. In addition, we want to find an experienced, reliable proposer to provide the Clayton County Water Authority (CCWA) with professional services on a supplemental project basis. Specific project assignments will be assigned on an as-needed basis. Services to include project management, server administration (windows), Enterprise Backup and Recovery systems, system architecture, technical expertise, detailed design document development, procedures documentation and other IT infrastructure functions for the following areas: 1. Network Support This could include Cisco device configuration, network troubleshooting, physical wiring, network design, and other normal support functions. Must be Cisco certified. 2. VMware Support This could include Host configuration, troubleshooting, system design, SRM support, best practices advisory, datastore support, and other normal support functions. 3. Windows Support This could include Server configuration, troubleshooting, system design, best practices advisory, system setup assistance (Sharepoint, SQL, System Center, Office 365....), and other normal support functions. 4. Hardware Support This could include disk configuration, peripheral installation/ configuration, resources evaluation and recommendation, troubleshooting, and other normal support functions