Specifications include, but are not limited to: CCWA bills approximately 83,000 water, sewer and stormwater customer accounts each month. We have 20 cycles with one cycle being billed daily. A flat file is generated for printing and a “pdf” copy is posted on vendor site for CCWA customer viewing for up to 12 months. The customer uses the CCWA customer self service portal (eCare) to access the pdfs of bills. The current software is Harris NorthStar Customer Information System (CIS). The objective of this Request for Bid (RFB) is to find an experienced, reliable proposer to provide the Clayton County Water Authority (CCWA) with bill print services and bulk mail discount for customer bills created by the Authority. CCWA is in the process of implementing a new Customer Information System (Cayenta Utilities). The Bill Print Services being procured in this bid would start in conjunction with the Cayenta Utilities go-live date, tentatively scheduled for late June of 2019.