Specifications include, but are not limited to: EMS is tasked with providing pre-hospital emergency response to the citizens and visitors of Collier County in a timely and efficient manner. To provide efficient service, EMS needs to plan and evaluate current performance and compare future states to ensure peak system performance and evaluate growth planning for the future. EMS would like to hire a consultant to evaluate and provide a report of current and past performance, model changes to system resources and infrastructure to evaluate improvement strategies and look toward the future with tools allowing simulation of annual call volume increases and the impact of those changes on system performance. After the initial consulting services are completed, EMS would be interested in software purchase for future planning and evaluation.