The Pueblo West Metropolitan District (PWMD) Utilities Department would like to purchase one or more kiosks to receive monthly payments for water and sewer service bills. The kiosks should be freestanding, should generate a receipt, and be able to accept credit and debit card payments, check and e-check payments, and credit card payments. Payments made at the kiosk should be able to be reconciled remotely at the end of every business day. PWMD uses Billmaster by DataWest as its billing system and payment reports should be able to be brought into Billmaster. PWMD uses Checkfree, Metavante, Mars, and Orcc to reconcile billpay payments. NCR/Jetpay processes IVR payments and ACH payments are reconciled by Billmaster. The final location(s) of the kiosk(s) is undetermined at this time but may include high-visibility locations throughout the community or PWMD facilities.
Responses should include:
Electrical, network, and other installation requirements
Physical and network security measures taken by the kiosk provider
Physical and network requirements and expectations of PWMD
Kiosk physical dimensions
Kiosk pricing for purchase and lease options.
Monthly service pricing
Maintenance and repair pricing
Any noted problems with checks with insufficient funds checks through the kiosk and suggestions and solutions in remediating this issue
Any other information deemed relevant by the provider
Statewide