Specifications include, but are not limited to: A new Telecommunications System. The City would like a new telecommunications system that uses VoIP technology. The Proposed system can be a premises based or Cloud/Hosted solution. The City intends to use best practices approach to the deployment of VoIP and integrate voice and data onto the same data network. Any proposal for a new telecommunications system must use survivable remote technology for the telecommunications system for each location. In the event of a loss of the WAN connection, the VoIP telecommunications system shall allow ALL system users in each location to access local analog Plain Old Telephone Service (POTS) lines that will be available in each City site.