Specifications include, but are not limited to: 1. Communication / Central Dispatch Center / Security System: a. Central Dispatch Center-The in-house Central Dispatch Station shall be staffed to provide twenty-four (24) hour a day service. b. Communication: The Contractors in-house Central Dispatch Station shall be equipped to directly communicate with the District (not via a call center). All on duty security personnel shall be equipped with the ability to maintain instant contact with Contractor’s Central Dispatch Center. c. Security System-The Contractor shall utilize a computer based electronic tour monitoring system for all patrol services. The system shall be Guard Quest, Detex, or equal, with the capability to provide the District with electronic reporting of emergency dispatches and routine patrol. 2. Security Guard Services /Contract Staffing / Monthly Report: a. Emergency Response: The Contractor shall provide alarm response twenty-four (24) hours a day, seven (7) days a week for all VUSD locations and provide the District with the Name(s) and Phone Number(s) of an individual(s) who may be contacted for emergency needs and/or situations. Emergency contact person(s) should be available on a 24 hour basis. b. Vehicle Patrol: The Contractor shall provide marked security vehicles dedicated to only VUSD properties, approximately fourteen (14) hours each weeknight and twenty-four (24) hours a day on weekends. VUSD requires 24 hours on Holidays. A schedule will be provided to awarded firm. The dedicated vehicle patrol units when not responding to alarm calls will make patrols ofvarious VUSD properties, including District assigned priorities and standing guards at sites requiring such. If the dedicated VUSD patrol unit is responding to an alarm call and other alarm calls are received, the Contractor will dispatch other patrol units to respond. It is the District’s intention to have all school sites patrolled each night. VUSD is not requiring a dedicated patrol car as long as the District is covered for a regularly scheduled nightly patrol.c. Standing Guard: The Contractor shallprovide sufficient and appropriate Security Guard personnel to service the District requirement for Scheduled and Unscheduled Security Guard Services.d. Contract Staffing: The Contractor shall provide sufficient, dedicated, qualified staffingto ensureall requirements and services described in this RFP are achieved throughout the contract period. e. Monthly Report: The Contractor shall submit to the District at the end of each month, at a minimum a detailed summary report of all emergency dispatch responses.