Specifications include, but are not limited to: QA Success – Targeting 100% accuracy of identify any software bugs prior to Production deployment as well as identify bugs during Integration, System and User Acceptance Testing QA Technologies – Providing enhanced tools in the areas of test management, test execution and logging, testing automation, system performance, reporting and monitoring Automation – Future plans include using state of the art automation processes and tools, ensuring repetitive tasks such as regression testing to drive operating efficiencies and performance improvements. SMUD expects the Contractor to incorporate automation and deploy best practices Experienced software quality assurance resources – Providing experienced resources that have relevant software testing knowledge, tools and provide significant input and innovations into the testing process Leverage industry expertise – Providing industry expertise in proprietary tools, resource training processes, shared services centers of excellence and software quality assurance leading practices Minimize transition risk – Planning for and reducing any risk of the testing service delivery model. Model needs to plan and mitigate the loss of testing resources, institutional knowledge and specific system knowledge