Specifications include, but are not limited to: The purpose of this Statement of Work (SOW) is to secure the Microsoft Premier Support Services for the purpose of planning and preparation for the migration of Land Use and Environment Group (LUEG) users to Office 365 specifically Microsoft OneDrive and SharePoint Online. This contract shall provide the Land Use and Environment Group users with access to online resources, access to 24/7 support and services to help validate designs and upgrade software and servers. The following SOW components and hours therein shall be provided: (1) Support Account Management Services – 120 hours (2) Problem Resolution Services – 1 hour (3) Support Assistance - 165 hours (4) Onsite Resource Travel – 12 site visits (5) Information Services (Included in Items (1) through (4) above)