Specifications include, but are not limited to: 1. A Centralized Shopping Cart for the purpose of paying for multiple County obligations. 2. 24 x 7 x 365 per year Layer 2 services via a secure environment. 3. Acceptance of the following payment types: a. Credit cards (brands Visa, MasterCard, Discover, American Express) b. Debit cards (both PIN and PINless) c. and eChecks Note: For eCheck processing applications, the Automated Clearing House (ACH) Rules require the County Department to “similarly authenticate” the user’s written authorization of the ACH payments. Examples of methods used to similarly authenticate an authorization include, but are not limited to, the use of digital signatures, codes, shared secrets, PINs, etc. Contractor must ensure the County Department meets the similarly authenticated requirement. 4. Reporting capabilities via a web portal or dashboard. 5. User friendly interface. 6. Online refund process. 7. Integrate with all County Applications and Layer 1 applications with the Contractor’s eCommerce Solution. 8. Payment processing capabilities via API, Web Services, IVR, POS, or Electronic Forms Submission. 9. Provide a department/entity specific daily Payment/Transaction Activity File. 10. Dedicated 24 x 7 x 365 customer service support.