Specifications include, but are not limited to: Appeal submissions and EDD file received electronically. Receive all case information electronically. R002 Accept and process these 5 appeal case program types. Ruling is small business tax and circumstantial appeals have start and end criteria. Design solution to accept and process unemployment insurance, disability insurance, tax, ruling and other circumstantial appeals. We must have the ability to add more program codes as US DOL may add programs during an economic downturn. R003 The solution needs to automatically identify the submission documents and tag them according to predefined criteria. Design solution to identify submission documents based on determined criteria, i.e. OCR document type recognition or similar. R004 Users need to know if uploaded exhibits in the case files are identical so as to not enter them multiple times. Design solution to identify and flag duplicative case documents and artifacts to the user attention. R005 Appellants need basic information regarding their appeal case(s) without having to call CUIAB customer service. Permit appellants to: submit appeals, view case status, view their hearing schedule(s), access FAQs, and view case decisions online, and access tutorials of CUIAB processes. These capabilities must be available in English and other non-English languages as specified by law.