Specifications include, but are not limited to: The City plans to replace the current disparate Financial, Payroll, Human Resources, and Community Development systems with a fully integrated ERP system, including these specifications: Real-time integration of the various modules of the system. Batch processing is not an acceptable integration method. Support of industry best practices and requirements for municipal government, including updates related to state and federal laws. Ability to define workflows including approvals and automated notifications to streamline business processes, promoting a paperless environment and supporting recurring events, e.g., scheduling inspections. Include excellent, easy-to-use reporting tools integrating with Microsoft Office products. This will include exporting to MS Word and/ Excel with proper formatting and producing notices and letters with the City’s logo. In addition, the solution must support importing, formatting, and customizing capabilities of existing documents, such as letters, forms, notices, licenses, permits, and job cards. Ability to batch, scan and manage documents, e.g., invoices. Activity tracking and reporting providing an audit trail, e.g., phone calls, office visits, notices, and other correspondence. Ability for remote access, e.g., via mobile applications, tablet, etc. Citizen and vendor self-services, including on-line payment capabilities.
