Specifications include, but are not limited to: complete design, installation, and/or provisioning of Voice over Internet Protocol (VoIP) capable Voice communications equipment and/or Services, for approximately 49,000 users (including Virtual workers), at facilities located across the state of Arizona to also include maintenance, administration, operation and related activities associated with the State’s Arizona Network or “AZNet” program. This Scope of Work (SOW) describes the Contract Voice Communications Services to include the current environment of the State, communications assets, the required future State Services, SLRs, implementation timelines and other facts that are essential for Contract performance.