Specifications include, but are not limited to: CNC and programming support on an irregular basis. ARRC is not intending to completely outsource CNC, developer, or system administration roles or to have a full-time engagement partner. Systems administration knowledge of IBMi 7.3 may be helpful, but not required. The vendor will provide a single point of contact that will be responsible for managing and tracking all work assigned, responding to billing questions, and act as general liaison. CNC CNC resources are expected to work with ARRC’s system administrator, unless directed to complete tasks independently. CNC support can be required at any time for emergency assistance in case of JDE malfunction. Maintenance is normally done on Thursday evenings, after 6 p.m. Package promotion for dev and test are handled during the normal business hours (8-5, Monday to Friday). Duties Typically: covering CNC during vacations/illness assigned typical tasks like project promotion or ESU installation to free up staff. consulting services on demand to resolve issues This support will include, but is not limited to, coverage of the following: Installation of Tools Releases, ESU’s and other updates for the software Creation and Maintenance of Environments for project and production purposes Perform daily CNC support (packages/ESU’s/User ID’s/Debug error’s) Troubleshooting JD Edwards technology issues, security, package build and performance issues that may include problems with IBMi, Weblogic and JDE 9.2. Define implementation and Management of the Object Change Management and Package Build Processes Work with application development teams to control code and structure migrations into production, identify performance bottlenecks, recommend solutions, and provide direction to optimize the utilization of resources Security administration and security setup of new sites/groups Installation tuning client solutions including Fat client, terminal server, and web server Provide AS400/DB2 admin support. Experience/Skills Required Oracle Weblogic competency mandatory Advanced troubleshooting and implementation of all aspects of CNC infrastructure. Advanced problem-solving and troubleshooting of all aspects of JDE package life cycle. Advanced understanding of software updates, (ESUs) planner, EOY, rollback Able to do tools upgrades as needed Able to advise on tools release related bugs and issues. Advanced knowledge of mapping and configuration in OCM Able to advise on database and infrastructure requirements for Highly Available JD Edwards services. Subsidiary server infrastructure: AIS server