Specifications include, but are not limited to: Services to be provided to the Utility Customer Service Division of the City are as follows: • An outdoor payment Kiosk (enclosed and AC/Heat system) that is installed in the drive-through lane in the north parking lot of Carrollton City Hall that takes cash, credit cards and checks and gives back whole bill change with receipt. The kiosk will have the following additional features: o Ability to pay multiple invoices/accounts in one transaction. o Must have the ability to perform searches by account number, customer name and home address. o Must have language options for Citizens (English/Spanish/Korean) for account view and receipt print. o Must provide step-by-step video instructions in Spanish, Korean, and English. o Must provide supplies for Kiosk (receipt printer, ink/toner). o Must provide options for collection of kiosk funds. o A vendor must be responsible for any loss incurred from kiosk losses including, but are not limited to theft, damage, equipment failure, or electronic information related payment and or customer data. o Must be able to provide change in bills only. o Must be able to provide payment method image. o Full details of security system (resolution, viewing area window, storage of footage files). o Kiosk’s restful API integration with Vertex One. The kiosk software application must integrate with the City of Carrollton’s Utility Customer Service software so that the consumers are able to look up their water account in real-time and perform a real-time payment submission. Additional Requirements for Utility Customer Service • Integration with hardware of our current kiosk located in the north parking lot of City Hall. (Kiosk’s Dimensions- 32 1/8” in width and 63 1/8” in height, including a shroud). • Installation, hardware & integration of new Kiosk at Hebron and Josey Library or Rosemeade Recreation Center. Location to be confirmed. (Kiosk’s Dimensions- 26 5/16” in width and 61 ½” in height). Or • All new kiosks: we would need two, installation, hardware, and integration included. o Will need full specs for the ones that will be provided and if they will be sold or leased...