Offer a system for customers to be able to access the daily digital version of the Wall Street Journal newspaper in real time via the Internet Interface that is easy to navigate Ability to search archival issues of the newspaper Ability to work with the Library to authenticate customers to ensure they have a valid Houston Public Library card and PIN Unlimited, simultaneous access for Houston Public Library authenticated users, both in-library and remotely Provide 75,000 or more three day passes to Library customers annually Customer support available to troubleshoot issues with the service Ability to provide usage statistics to include daily, weekly, monthly and annual breakdowns, preferably accessible by library staff Proven ability to meet customer needs