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Basic Information

Reference Number

0000163640

Issuing Organization

County of Ottawa

Owner Organization

Innovation and Technology

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

17-20 IT Service Management Software

Title

IT Service Management Software

Source ID

PU.AG.USA.1187.C6055101

Details

Location

United States, Michigan, Ottawa County

Purchase Type

Term: 10/01/2017 12:00 AM EDT - 10/01/2020 12:00 AM EDT
Option: 2 Additional 12-month Terms

Piggyback Contract

Description

Ottawa County Innovation and Technology is soliciting formal proposals from expereinced and qualified vendors to provide an IT Service Management Suite with ongoing support, training and maintenance. Proposals will be accepted by either hard-copy or e-mail submission per the instructions outlined within the context of the RFP. Proposals must contain the following completed forms: Cover Sheet for Proposal, Authorization for Reference Check, Indemnity and Insurance Requirements, Debarment and Suspension, Proposal Pricing Form, and Functional Requirements Questionnaire (Appendix 1)

Dates

Publication

06/26/2017 03:09 PM EDT

Question Acceptance Deadline

07/10/2017 05:00 PM EDT

Questions are submitted online

Yes

Closing Date

07/26/2017 02:00 PM EDT

Contact Information

Amy Bodbyl-Mast

616-738-4855

purchasing.rfp@miottawa.org

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

Questions may be submitted online or by email as per RFP instructions.