Specifications include, but are not limited to: a) Qualified personnel shall perform all services and shall maintain all necessary certificates and licenses required to perform such services. b) Except when, and if, the workload demands otherwise, all inspections shall be conducted within the City’s normal business hours of 8am to 5pm Monday through Thursday and 8am to 4pm Friday. c) Consultant shall establish and maintain an office with a mailing address, a telephone number, and an email address for the regular correspondence with City Staff and scheduling of inspections. d) Consultant shall develop and continuously upgrade a program of disseminating information to keep the City aware of any and all code changes. e) Consultant shall have, or in the case of the City Ordinance, acquire, expert knowledge of, and comply with, City Ordinance, laws and regulations of the State of Utah and its agencies relating to the enforcement of adopted Building Codes. f) Consultant will maintain specific records of completed inspections and inspection reports and provide them, preferably in electronic format, to the City on as close to real-time as possible. At a minimum, a bi-weekly record will be sent to the City. g) Consultant will provide monthly invoices, which will include a detailed description of all work performed, as well as, a flat fee rate for the inquiries for general customer service needs. h) Consultant shall carry not less than the following insurance and shall provide verification to the City upon request: i. Professional Liability Errors and Omissions Insurance in an amount of at least $500,000 single limit coverage, covering all personnel employed by the Consultant in the capacity of acting as the Agent of the City/Building Official. ii. General Liability Insurance in an amount of at least $1,000,000 single-limit coverage, covering all personnel employed by the Consultant in the capacity of acting as the Agent of the City. iii. Worker’ Compensation on a state-approved policy form providing statutory benefits as required by law for all employees and business owners. iv. Business Auto Coverage. i) The City representative or his/her designee shall at all times have the right to inspect the work, services or performance of Consultant